High Quality Dog Rope for your best friend. Great Dog Chew Toy for fun and burn energy!
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Mexico, Central America, South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Excellent product
The product has not arrived on time, however the store has been correct in foremost moment. The product is sent on time, the trouble is the company of mailing.
Perfectly. Puppy love. Recommend.
Perfect
Normal toy for your money. Strong))) dog already interested that barely barely sfotkal)
All these images. Great toy
Delivery very fast, quality product!!
Dog There is very happy with it.
TOP
Dogs happy
Great toy, fulfilled all expectations. Our pretty happy
Very cute, perfect for our puppy. Sturdy. Took two weeks to arrive to US. Thank you.
Thank you,very nice toy. As described, very good product.
Length of the toy centimeters 30. Buy эрдельтерьеру. After "field tests" report back in :)
A good toy. Puppy like. Track to track. Package came quickly. Thanks to the store. Recommend.
The ball very like my yorochke!
Very Good quality!
A quality product.
ok
Perfect! THANKS!
Nice quality toy :D my dog really like it
Igual ke la foto
My pet love it!
We love it))
Dog satisfied!
Toy very nice. I got tricked taking of puppy but I 'd a happy
Good size! Thank you! Fest ship!
thanks
High quality and fast shipping.. arrived in 1 week!! Tnx :)
Soft good rope) doggie happy)
Dog Toy Rate
Good quality, my dog loves it
איכותי
bueno el producto, pero demoro demasiado en llegar
супер игрушка, прочная, собаке нравится)
Доставка быстрая. Очень хорошо, что в игрушке нет пластиковых элементов. Собака у нас неизвестной породы, но размером с овчарку, игрушку таскает уже неделю. Пока игрушка цела! Спасибо продавцу!
10 days to get to the Czech Republic. Thx
Моя собака не смотря на размеры и зубы пока отгрызла только петлю
good product main doog its wery hepy
Excelente! Tal como se describe!
очень быстро!!!
Игрушка неплохая, пока жива и не сильно потрепана за 2 дня
Muy bien, igual que en la foto!
great. item as described
Супер
милая игрушка, но оказалась маленькой. а моя собака с ней пока не играет
отличная игрушка. питомцу понравилась. фото нет, так как уже сгрызла собака... рекомендую
о
Отличная игрушка!
соответствует описанию, но мне почему то казалось что игрушка большего размера, но это не принципиально, так даже лучше контроль собаки, мой шарпей жует ее с удовольствием уже 2 недели и еще не перегрыз, поводок на улице потерял свою необходимость , собака не отпускает игрушку из пасти)))