|Size||Chest (cm)||Back Length (cm)||Neck (cm)|
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (97)
4 Stars (0)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
25 Feb 2019 04:53
The jacket is excellent. Order is very happy, make more room for growth. Come for 16 days. Stitched Well, exactly. Inside soft fleece. Size M fit for zwergpinscher 3 months. The back 24 cm.
22 Feb 2019 12:48
L is perfect for my shitzu. Very fast shipping and good quality. Thank you
21 Feb 2019 22:45
20 Feb 2019 23:11
Quality standards. All come together. Dogs in shock)
20 Feb 2019 21:58
Nice warm clothes. And could be more US size order
20 Feb 2019 06:07
Perfect for Our English toy terrier
19 Feb 2019 05:42
Fast shipping 2 weeks to London, Maltese 4.3 kg fitted just nice for M size .good quality and thickness only suitable on winter.
19 Feb 2019 02:40
Very good quality, fast delivery. Recommend
19 Feb 2019 00:58
18 Feb 2019 11:00
Goods very cool my dog really like запрыгивает into it with pleasure
18 Feb 2019 05:15
JRT size 2xl
17 Feb 2019 23:23
Thank you store, I´m very satisfied with this prouct. My dog love it :-) looks great and quality is perfect :-)
15 Feb 2019 15:02
very soft and warm
15 Feb 2019 05:32
Nice quality, thick and warm. Well finished
15 Feb 2019 04:54
28 Nov 2018 23:37
Very well but I have caught a L for a Yorkshire 2k5
27 Nov 2018 15:18
Excellent product, the quality and design are very good. Shipping was very fast.
23 Nov 2018 11:02
The Russian toy terrier M-right. The Quality is quite good, but not warmed and zhopku is not fully closed.
22 Nov 2018 02:36
Very good quality very good material sends very fast I recommend
21 Nov 2018 07:29
cute, warm. i really like IT.
20 Nov 2018 03:58
A beautiful and warm. Little pity that there is not an opening is for fixing collar
19 Nov 2018 00:59
19 Nov 2018 00:49
Perfect as always! it arrived soon into the UK, the quality is good and the customer service also good. I will buy again from this store
15 Nov 2018 06:30
Has arrived safely and quickly. It is a product good as D It is cribe.
14 Nov 2018 15:57
amazing!!! I love it and super fast, my dog is a mini Schnauzer, 3 months old, it's a little bit big but will be perfect for all winter :) after that I will ask a bigger size thanks
13 Nov 2018 09:39
Super cool a little big but at top I recommend
13 Nov 2018 04:55
Thank you very much for the Fast shipping. Dog like. Very warm.
11 Nov 2018 23:17
Посылка шла 3 недели, на француза 12 кг подошло идеально, мы довольны.
8 Nov 2018 23:48
Fit size L Jack Russell and Chl Frenchman. The quality is excellent!
6 Nov 2018 05:00
The quality is good. On weigh 1,7 kg fit size S.
7 Jun 2018 02:38
всё супер доставка быстрая чуть. бы подлинее будем заказывает ещё пёс доволен рекомендую всем продовцу 100
2 Jun 2018 08:09
28 May 2018 00:05
suit bad, великоват as but
26 May 2018 22:46
nicely my yorkie glue stick
25 May 2018 05:14
24 May 2018 22:14
Is to small but can get one button up, overall, exactly like advertised.
22 May 2018 02:28
Thank you, very satisfied with this purchase. For my 2,5 kilograms pincher M fit perfect
21 May 2018 12:39
super quality nice shoes material, just like las.
21 May 2018 08:49
went very long. whole all and cool
18 May 2018 17:34
gorgeous and toasty!! bought a little bigger.
16 May 2018 18:10
recommend! quality and reinforced. pretty toasty. became one cutie!
12 May 2018 04:04
Amazing quality and shipping time! I am very happy with the product and with the store and I will definitely buy here again! Thanks!!
9 May 2018 14:12
Very good quality!!
7 May 2018 22:43
It has a beautiful material, very nice on touch. The size XL fits perfect to a Westie. Had a very good experience with the store.
4 May 2018 03:30
spb to within 25 days. неплохая coat, true there, кнопочки where, thread stick. for warm winter. perfectly fit-7 month old брали beagle, but slightly туговата коротковата and on the back of the. if not потолстеет, then normal will. in general, satisfied. husband i. enthusiastic dog, as it is worth вкопанная)))
29 Apr 2018 15:09
I'm very satisfied
24 Apr 2018 22:42
Great jacket, really good product!!!!
20 Apr 2018 22:46
Kent resu merci
20 Apr 2018 10:25
same with picture, straight stitching, stick none thread. now, important, to собакену likes. recommend to purchase! :)
20 Apr 2018 08:42
very fast excellent quality ok
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